Brave Delivery: Zomato Agent Delivers Orders on Foot Amid Mumbai's Torrential Rains

In an inspiring display of dedication, Zomato delivery agent Rahat Ali Khan braved Mumbai's relentless downpour on foot to complete his delivery orders after his bike broke down on Wednesday. His commitment has garnered widespread appreciation amid the chaos caused by the heavy rainfall that left many residents stranded.

Mumbai was hit hard by torrential rains, resulting in severe waterlogging and traffic congestion throughout the city. As cab fares skyrocketed and many workers found themselves unable to leave their offices, Khan made the extraordinary decision to deliver two orders on foot.

Customer Swati Mittal took to the social media platform Threads to commend Khan's efforts, sharing her experience: “We ordered food, and despite his bike breaking down, Rahat walked to two different locations to fulfill our order, completely drenched in the rain.” Acknowledging her privilege, she emphasized the importance of supporting delivery personnel who work in such challenging conditions.

While many praised Mittal for recognizing Khan's dedication, some criticized her for placing an order during such severe weather. Comments ranged from support for the delivery staff to questions about whether she tipped him. Responding to inquiries about tipping, Mittal confirmed, “Absolutely. It goes without saying. I just wanted to express my gratitude for his effort.”

As the rain subsided, vehicular and rail traffic resumed on Thursday, allowing the city to slowly return to normalcy after the unprecedented downpour that also led to the diversion of at least 14 incoming flights. Rahat Ali Khan's story serves as a reminder of the hard work and resilience of delivery agents who strive to make our lives easier, even in the most adverse conditions.